US Post Office in 4410 Brookfield Corporate Drive

Customer Reviews about US Post Office:

• ★ ☆ ☆ ☆ ☆
  Stopped using this location for a while and made a mistake of giving another chance. The manager is the problem of this location and everyone knows it. 20+ in line, 1 service rep, 10 min per customer. I've waited almost 40 min, after 4 customers, I had to leave. Someone asked the manager to bring out more reps, who was chatting with a lady about some food and divorce, declined saying "you just have to wait in line" Avoid this location. Just drive a few miles and go to Centreville.
  By John B, May 30, 2017
• ★ ☆ ☆ ☆ ☆
  I would rate with lower if possible. My package was marked as undeliverable to my apartment. I attempted to call this office no less than 30 times over the course of 4 days for them to hold my package until I could take off of work to come pick it up. To no avail, they did not answer the phone, not once. Upon arriving at the office (at 4:50pm) there was a relatively long line with one lady working the counter while two others counted their money drawers. I finally made it to the front of the line (at 5:10pm) only to be guided to step aside and wait for someone from the back to assist me. I waited for another 5 minutes for someone to assist. I explained to the gentleman my situation and he then told me he would have to go search the facility. After waiting another 15 minutes, the gentleman could not find the package. He then took down my information to see if he could locate it online. The tracking shows this facility still has the package but no one can seem to locate it. They took down my information once again and stated they would notify me the next day after speaking to the carrier as to the whereabouts of the package. Not only is the post office location service poor, the carrier is absolutely awful. Everyday, I get my neighbors' mail. In the 2 months, live lived at my address, I've only received my mail 1 time. I'm not sure where my mail has been going. I would assume to other addresses who simply toss it out. I may revise my review if this matter gets resolved but I think this office needs to be reviewed but upper levels.
  By Kurtis Rager, January 27, 2017
• ★ ☆ ☆ ☆ ☆
  After being blatantly lied to by the manager I feel compelled to write this review. I'm a local business and rely on shipping my goods. There are other USPS locations with nicer people working, GO THERE. Your success in life is based largely around how you treat people, if this USPS keeps it up, it will be closed in no time.
  By J Fair, September 29, 2016

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About US Post Office in Chantilly